Our website address is http://www.laughingchefs.co.za.

please read this privacy policy carefully before using this website.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read my privacy policy carefully to get a clear understanding of how I collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with my website.

privacy policy consent

The website Laughing Chefs and its content is owned by Maggie Gey van Pittius (“Company”, “we”, or “us”). The term “you” refers to the user or viewer of laughingchefs.co.za (“Website”).

This Privacy Policy describes how Laughing Chefs collects, uses, processes, and distributes your information, including Personal Data (as defined below), used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through the Website shall be limited to the purposes under this Privacy Policy and my Terms of Use for customers.

Please read this Privacy Policy carefully. Laughing Chefs reserves the right to change this Privacy Policy on the Website at any time without notice. In the event of a material change, we will let you know via email and/or a prominent notice on the Website.

Use of any personal information or contribution that you provide to us, or which is collected by Laughing Chefs on or through the Website or its content is governed by this Privacy Policy.  By using the Website or its content, you consent to this Privacy Policy, whether or not you have read it.

What personal information do we collect from the people who visit the blog, website, or shop?

Laughing Chefs collects personal information from you so that we can provide you with a positive experience when utilizing the Website or content.  We will only collect the minimum amount of information necessary for us to fulfill this obligation to you.  Laughing Chefs may collect:

1.   A name and an email address so we can deliver my newsletter to you – you would be affirmatively consenting to this by providing this in the contact forms.

2.   Billing information including name, address, and credit card information so that we can process payment to deliver the products or services to you under contractual obligation.

3.   A name and an email address if you complete the contact form and/or email opt-in. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.

4.   Information from you from a co-branded offer.  In this case, we will make clear as to who is collecting the information and whose privacy policy applies. If both / all parties are retaining the information you provide, this will also be made clear as will links to all privacy policies.

Please note that the information above (“Personal Data”) that you are giving to us is voluntary, and by providing this information to us you are giving consent for us to use, collect, and process this Personal Data. You are welcome to opt out or request for Laughing Chefs to delete your Personal Data at any point by contacting us at info@laughingchefs.co.za.

If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of this Website or content.

Other information we may collect:

Anonymous data collection and use

To maintain the Website’s high quality, Laughing Chefs may use your IP address to help diagnose problems with the server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful to me for marketing purposes and for improving my services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, or enter information on the site.

How do we use your information?

Laughing Chefs may use the information collected from you when you register, make a purchase, sign up for the newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To administer a contest, promotion, survey, or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

We may also:

Contact you

Laughing Chefs may contact you with information that you provide to us based on these lawful grounds for processing:

1.   Laughing Chefs may contact you if you give us your clear, unambiguous, affirmative consent to contact you.

2.   Laughing Chefs will contact you under the contractual obligation to deliver goods or services you purchase from Laughing Chefs.

3.   Legitimate Interest. Laughing Chefs may contact you if we feel you have a legitimate interest in hearing from us.  For example, if you sign up for a webinar, we may send you marketing emails based on the content of that webinar.  You will always have the option to opt out of any of our emails.

Process payments

Laughing Chefs will use the Personal Data you give to us to process your payment for the purchase of goods or services under a contract. We only use third-party payment processors that take the utmost care in securing data and comply with the GDPR.

Targeted social media advertisements

Laughing Chefs may use the data you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.

Share with third parties

Laughing Chefs may share your information with trusted third parties such as our newsletter provider to contact you via email, our merchant accounts to process payments, and Google / social media accounts to run advertisements and our affiliates.

Viewing by others

Note that whenever you voluntarily make your Personal Data available for viewing by others online through Laughing Chefs’ Website or its content, it may be seen, collected, and used by others, and therefore, Laughing Chefs cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on a blog post, posting in a Facebook group that we manage, sharing details on a group coaching call, etc.).

Submission, storage, sharing, and transferring of personal data

Personal Data that you provide to Laughing Chefs is stored internally or through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage, or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, newsletter provider, payment processors, or team members).

It is important to note that we may transfer data internationally. For users in the European Union, please be aware that we transfer Personal Data outside of the European Union. By using our Website and providing us with your Personal Data, you consent to these transfers per this Privacy Policy.

Data retention

Laughing Chefs retain your Data for the minimum amount of time necessary to provide you with the information and/or services that you requested from us. We may include certain Personal Data for longer periods if necessary for legal, contractual, and accounting obligations.

Confidentiality

We aim to keep the Personal Data that you share with us confidential. Please note that Laughing Chefs may disclose such information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.

Passwords

To use certain features of the Website, such as paid courses, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. Laughing Chefs cannot and will not be liable for any loss or damage arising from your failure to protect your username, password, or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.

You agree to notify Laughing Chefs immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.

We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

How do we protect visitor information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Laughing Chefs implements a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save users’ preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled and some of our services will not function properly.

However, you can still place orders.

Third-party disclosure

Laughing Chefs does not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

Occasionally, at our discretion, Laughing Chefs may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics Opt Out Browser add-on.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.

Fair information practices

Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.

To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

Laughing Chefs will notify the users via in-site notification:

• Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

• Send information, and respond to inquiries, and/or other requests or questions.
• Process orders and send information and updates of orders
• Laughing Chefs may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third-party email marketing services for compliance, if one is used.
• Honour opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can:

• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

how you can access, update or delete your data

You have the right to:

1.   Request information about how your Personal Data is being used and request a copy of what Personal Data we use.

2.   Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.

3.   Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).

4.   Withdraw your consent at any time to the processing of your Personal Data.

5.   Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.

6.   Receive Personal Data portability and transference to another controller without our hindrance.

7.   Object to our use of your Personal Data.

8.   Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

Unsubscribe

You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. If you have questions or are experiencing problems unsubscribing, please contact us at esrida@alifeleadsimply.com.

Security

Laughing Chefs takes commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data.  That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.

Anti-spam policy

Laughing Chefs has a no-spam policy and provides you with the ability to opt out of our communications by selecting the unsubscribe link at the footer of all e-mails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent, or share your email address.

Third-party websites

Laughing Chefs may link to other websites on our Website. We have no responsibility or liability for the content and activities of any other individual, company, or entity whose website or materials may be linked to our Website or its content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use, and protect the privacy of your Personal Data.

Children’s Online Privacy Protection Act compliance

Laughing Chefs does not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content are directed to individuals who are at least 18 years old or older.

Notification of changes

We may use your Personal Data, such as your contact information, to inform you of changes to the Website or its content, or, if requested, to send you additional information about us. Laughing Chefs reserves the right, at our sole discretion, to change, modify or otherwise alter our Website, its content, and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy.  Please review this Privacy Policy periodically. Continued use of any information obtained through or on the Website or its content following the posting of changes and/or modifications constituted acceptance of the revised Privacy Policy. Should there be a material change to our Privacy Policy, we will contact you via email or by a prominent note on our Website.

Data controller and processors

We are the data controllers as we are collecting and using your Personal Data.  We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR-compliant.

If you have any questions about this privacy policy, please contact us at:

info@laughingchefs.co.za